Refund Policy

We want you to be completely satisfied with your purchase

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💚 14-Day Money-Back Guarantee: If you're not satisfied with DayKeeper Pro, you have the right to cancel and request a refund within 14 days of purchase without giving any reason.

📋Consumer Right to Cancel

As a consumer, you have the right to cancel your purchase and return the product within 14 days without giving any reason. The cancellation period will expire after 14 days from the day after completion of the transaction.

To meet the cancellation deadline, it is sufficient that you send us your communication concerning your exercise of the cancellation right before the expiration of the 14-day period.

📝How to Request a Cancellation

To cancel your order, you must inform us of your decision. To ensure immediate processing:

  1. Contact us via email at [email protected]
  2. Clearly state your intention to cancel the purchase
  3. Include your order details and the date of purchase
  4. We will acknowledge receipt of your cancellation request without delay

💡 Tip: You can also use the model cancellation form below or make any other clear, unambiguous statement through our available communication channels.

📄Model Cancellation Form

To: TechArtisan, Buyer Support Team I hereby give notice that I cancel my contract of sale of the following product: DayKeeper Pro Ordered on: [Date] Name of consumer: [Your Name] Email address: [Your Email] Date: [Current Date]

💰Effect of Cancellation

If you cancel your purchase as permitted above, we will reimburse to you all payments received from you.

⚠️Exception to the Right to Cancel

Important: Your right as a consumer to cancel your order does not apply to the supply of Digital Content that you have started to download, stream or otherwise acquire, and to products which you have had the benefit of.

📜Refund Policy

Refunds are provided at the sole discretion of the payment processor and on a case-by-case basis. Refund requests may be refused if there is evidence of fraud, refund abuse, or other manipulative behaviour.

This does not affect your rights as a consumer in relation to products which are not as described, faulty, or not fit for purpose.

Frequently Asked Questions

Can I get a refund after 14 days?

Refund requests after 14 days are handled on a case-by-case basis and may be refused. We recommend requesting a refund within the 14-day cancellation period.

Will I lose my data if I get a refund?

Your data remains on your device. However, Pro features will be disabled after the refund is processed. You can continue using the Free version with up to 10 anniversaries.

Can I repurchase Pro after a refund?

Yes, you can repurchase DayKeeper Pro at any time. Your previous data will still be available on your device.

What if I have technical issues?

Please contact us at [email protected] before requesting a refund. Many issues can be resolved quickly, and we're here to help ensure you have the best experience with DayKeeper.

Does the cancellation right apply to subscription renewals?

The right to cancel is only present following the initial purchase and not upon each automatic renewal for subscription services.

✉️Need Help?

If you have any questions about our refund policy or need assistance with a refund request, please contact us. We're here to help!

📧 Contact Support

🛡️ Your Rights Protected: This refund policy is designed to comply with consumer protection regulations. We are committed to ensuring your satisfaction with our products.

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